Are you passionate about building world‑class web applications and utilities that solve real problems? As a Software Engineer at Smart Tools Cloud, you will work on a diverse set of tools ranging from PDF manipulation to image conversion, ensuring they run efficiently in browsers and are accessible to millions. You will collaborate with product managers, designers, and other engineers to deliver fast, secure, and user‑friendly tools that help people be more productive every day.

Your responsibilities include designing scalable architectures, writing high‑quality code, reviewing pull requests, and contributing to our open‑source libraries. You will ensure that our tools handle large files gracefully, handle edge cases securely, and deliver results reliably.

We value continuous learning. You will experiment with modern JavaScript frameworks, WebAssembly, service workers, and progressive web app features to push the limits of what can be done in the browser. You will help optimize our code for performance, memory usage, and battery life, making our tools feel native on both desktop and mobile devices.

Collaboration is key. You will attend daily stand‑ups, sprint planning sessions, and retrospectives. You will pair program with other engineers, participate in architecture discussions, and share your expertise in code reviews. You will mentor junior developers, help them grow, and learn from your peers.

As part of our engineering culture, you will write automated tests to ensure reliability. Unit tests, integration tests, and end‑to‑end tests are part of our daily workflow. You will help maintain our continuous integration pipeline and contribute to our deployment scripts and automation.

You should be comfortable working across the stack. While your focus will be front‑end, you will occasionally dive into back‑end services that support certain features, such as our help center search or analytics. You will contribute to our Node.js serverless functions and ensure they scale automatically in response to user demand.

Communication is important. You will write technical documentation, blog posts about challenges solved, and internal notes explaining architecture decisions. You will present at company meetings and external conferences, sharing knowledge and representing Smart Tools Cloud.

Security and privacy are core values. You will review dependencies for vulnerabilities, implement best practices for secure coding, and work with our security team to conduct regular audits. You will champion privacy by design, ensuring user data remains on their devices whenever possible.

We embrace agile methodologies. You will estimate tasks, break features into manageable units, and iterate on feedback quickly. You will help refine our roadmaps and contribute ideas for new tools and improvements to existing products.

Our technology stack includes JavaScript/TypeScript, WebAssembly, Web Workers, Node.js, and a variety of web APIs. Experience with PDF.js, PDF‑Lib, Canvas API, and image manipulation libraries is a plus, but not required—we provide training.

In addition to coding, you will test user experience yourself, identify friction points, and propose solutions. You will analyze usage data, run experiments, and refine our tools to maximize user satisfaction.

We support flexible schedules and remote work. You will be trusted to manage your time effectively, communicate asynchronously when necessary, and meet deadlines with minimal supervision.

If you’re excited about empowering millions of users with seamless tools, we’d love to hear from you.

1. Work with cross‑functional teams to design features that delight users.

2. Translate design concepts into working code with accessibility in mind.

3. Optimize for performance on both modern and older browsers.

4. Investigate and fix bugs reported by QA or users, ensuring quality.

5. Participate in sprint grooming and planning sessions.

6. Write documentation for developers and end users.

7. Review code to maintain high standards and consistency.

8. Assist in setting up experiments to test user engagement.

9. Collaborate on design system updates and component libraries.

10. Build prototypes to explore new ideas quickly.

11. Mentor interns and junior engineers through pair programming.

12. Refactor legacy code to improve maintainability.

13. Keep abreast of industry trends and emerging technologies.

14. Refine our build pipeline for faster development cycles.

15. Write blog posts sharing learnings and successes.

16. Collaborate with designers to refine interactions.

17. Ensure UI meets accessibility guidelines and standards.

18. Create and maintain reusable components.

19. Contribute to open source when appropriate.

20. Coordinate with DevOps on deployment strategies.

21. Assist with user support by reviewing feedback.

22. Collaborate on A/B testing and analytics.

23. Participate in code reviews and knowledge sharing sessions.

24. Help define metrics for engineering success.

25. Improve error handling and instrumentation.

26. Offer insights on performance budgets and goals.

27. Advocate for user privacy and security best practices.

28. Attend relevant conferences to learn and network.

29. Improve cross‑browser compatibility across all tools.

30. Pair with designers on micro‑interactions for delightful experiences.

31. Write unit tests with high coverage.

32. Implement error logging and monitoring.

33. Improve offline capabilities using service workers.

34. Participate in stand‑ups and daily updates.

35. Collaborate with marketing to align product messaging.

36. Engage with user community to gather feedback.

37. Explore new features leveraging emerging web APIs.

38. Evaluate third‑party libraries for potential integration.

39. Create internal tools to support business operations.

40. Document best practices and coding standards.

41. Conduct technical interviews for new hires.

42. Share your knowledge at internal lunch‑and‑learn sessions.

43. Champion code quality and maintainability.

44. Develop cross‑platform solutions with progressive enhancement.

45. Implement performance profiling to identify bottlenecks.

46. Build responsive designs that work on all screen sizes.

47. Encourage innovation within the team.

48. Contribute to design and feature brainstorming sessions.

49. Tackle tough problems with creativity and determination.

50. Celebrate your accomplishments with an awesome team.

We’re looking for a creative, data‑driven Marketing Manager to grow awareness and adoption of our tools. You will develop and execute marketing strategies across channels, including content, social media, email, and SEO. You will collaborate with product and design teams to craft compelling stories, create engaging campaigns, and position Smart Tools Cloud as the go‑to resource for everyday productivity.

Your daily responsibilities include planning campaigns, managing budgets, tracking analytics, and iterating based on performance. You will test messaging, run experiments, and leverage growth‑hacking techniques to reach new audiences. You will work closely with engineers to align product launches with outreach, and coordinate with external partners to amplify our reach.

You must have excellent communication skills, both written and verbal. You will create blog posts, guides, newsletters, press releases, and social media content. You will respond to user feedback and engage with the community to understand their needs and drive improvements. You will also analyze competitor efforts to find opportunities for differentiation.

Your responsibilities also include developing a coherent brand voice. You will ensure our tone is consistent across all channels, resonating with our audience while highlighting the values of privacy, efficiency, and empowerment. You will maintain editorial calendars, coordinate translation/localization, and manage external agencies when necessary.

1. Plan and execute integrated marketing campaigns.

2. Set goals and track KPIs for each initiative.

3. Conduct market research to identify trends.

4. Work with designers to produce visuals.

5. Manage social media accounts and schedule posts.

6. Coordinate webinars and live streams.

7. Write compelling copy for ads and landing pages.

8. Segment audiences for personalized messaging.

9. Optimize campaigns using data insights.

10. Collaborate with sales to align messaging.

11. Build email marketing funnels.

12. Test subject lines and CTAs for open rates.

13. Monitor conversion metrics and adjust tactics.

14. Manage marketing automation tools.

15. Coordinate influencer partnerships.

16. Create product demos and tutorials.

17. Participate in industry events.

18. Develop referral programs.

19. Manage PR outreach and press kits.

20. Build relationships with bloggers and journalists.

21. Track brand sentiment across platforms.

22. Develop segmentation strategies.

23. Manage analytics dashboards.

24. Prepare monthly reports for stakeholders.

25. Keep up with marketing trends and best practices.

26. Collaborate with customer support to gather feedback.

27. Develop content calendars.

28. Test landing page layouts for conversion.

29. Create targeted campaigns for specific user segments.

30. Collaborate with product teams on roadmap messaging.

31. Develop creative briefs for designers.

32. Manage budget and allocate resources.

33. Build relationships with affiliates.

34. Conduct user interviews to refine personas.

35. Explore new channels like podcasts or TikTok.

36. Maintain brand guidelines.

37. Foster community by engaging in forums.

38. Collect and analyze testimonials.

39. Implement retargeting campaigns.

40. Test and optimize CTAs.

41. Build strategic partnerships with complementary tools.

42. Develop integrated marketing budgets.

43. Create shareable infographics.

44. Collaborate with SEO specialists.

45. Track and report ROI for marketing initiatives.

46. Manage video content creation.

47. Build influencer programs.

48. Document marketing processes for future hires.

49. Continuously improve our brand’s online presence.

50. Celebrate wins and learn from failures.

We’re seeking a friendly, patient, and tech‑savvy Customer Support Specialist who can help our users succeed with Smart Tools Cloud. You will answer questions, troubleshoot issues, and provide guidance via email, chat, and social channels. You will ensure every user feels heard, understood, and supported.

Your role is to resolve technical problems and clarify features. You will report bugs to our engineering team, identify patterns, and help prioritize fixes. You will create and maintain support documentation, FAQs, and video tutorials to empower users to find answers quickly.

You will work closely with the product and marketing teams to provide user feedback that informs feature decisions and messaging. You will also monitor social media, forums, and app store reviews to respond to users and manage our brand reputation. Your empathy and communication skills will turn frustrated users into loyal advocates.

1. Respond to user tickets promptly and professionally.

2. Investigate issues by replicating them and gathering logs.

3. Document solutions for recurring questions.

4. Create screencast tutorials.

5. Liaise with developers to understand new features.

6. Tag tickets by category for reporting.

7. Analyze ticket trends to identify areas for improvement.

8. Maintain knowledge base articles.

9. Participate in weekly support stand‑ups.

10. Manage escalation processes.

11. Engage with users on social platforms.

12. Update macros and canned responses.

13. Suggest improvements to our help center.

14. Collaborate with product to create “Known Issues” lists.

15. Provide feedback on user interface difficulties.

16. Review and test help articles.

17. Recommend improvements based on user pain points.

18. Handle refunds according to policy.

19. Manage priority levels for VIP clients.

20. Maintain positive tone in all communications.

21. Escalate security concerns to the appropriate team.

22. Coordinate with marketing on social campaigns.

23. Create internal support guidelines.

24. Track average response and resolution time.

25. Help improve onboarding flows.

26. Train new support team members.

27. Use remote desktop tools to assist users.

28. Encourage users to leave reviews and feedback.

29. Communicate delays or outages clearly.

30. Provide empathy in difficult situations.

31. Keep up with updates to our tool suite.

32. Maintain records of user interactions.

33. Represent the voice of the customer internally.

34. Work with engineering to test bug fixes.

35. Assist with translations and localization.

36. Provide support across time zones with shifts.

37. Ensure all interactions meet quality standards.

38. Support users with accessibility needs.

39. Help refine our support workflows.

40. Collaborate with design on user feedback.

41. Follow up with users after issues are resolved.

42. Share best practices across the team.

43. Keep support tools up to date.

44. Suggest product improvements based on feedback.

45. Review user logs to trace issues.

46. Provide clear reproduction steps to engineers.

47. Work on side projects to improve support efficiency.

48. Stay calm under pressure.

49. Celebrate resolved cases and successes.

50. Always strive for user satisfaction and delight.